With many cloud communication provider options in the market nowadays, choosing VoIP-based provider that is reliable and also suitable for your communication needs can be a bit overwhelming. But worry not for you have come to the right place. This article aims to compare two of the most popular and reliable VoIP-based providers in the market along with its services. Keep reading to find out the similarities and differences of each provider before you make your decision.
The similarities of RingCentral and Vonage
First on the RingCentral vs. Vonage showdown, the similarities. We list a few of notable similarities of each VoIP-based provider below:
- Both RingCentral and Vonage offer premium options for call-handling. Packed with common features such as call forwarding, call recording, call logs and reports, call screen, hold music, call monitoring, and many more.
- Using high speed internet as its backbone in order to perform, customers no longer have to worry about paying two separate phone and internet bills.
The differences of RingCentral and Vonage
Next on Vonage vs RingCentral comparison chart is the differences between two providers, and boy are there many of them! As far as differences are concerned, judging from the breakdown below, RingCentral leads the way.
- RingCentral features that Vonage does not have are as follows: Answering rules, intercom, message alerts, shared lines, missed call notifications, and visual voicemail; whereas features in Vonage that RingCentral does not have are: Call announcement, call queuing, caller ID with number blocking option, single inbox for all types of message, and voicemail transcription.
- RingCentral allows voicemail to email as an audio file or an email text, whereas Vonage only allows voicemail to email as an audio.
- RingCentral allows audio conference for up to 1,000 participants, whereas Vonage allows audio conferencing bridge yet its number of participants allowed in the conference is still unknown.
- RingCentral supports online conference; Vonage does not.
- Video conference in RingCentral can cater to up to 50 participants whereas Vonage only can cater to as much as 25 participants.
- RingCentral supports business short messaging service through phone, tablet and computer; Vonage has not specified its ability in similar service.
- RingCentral allows customers to block numbers and also supports push/pull email notifications; Vonage does not.
But then again, when it comes to RingCentral vs Vonage Business Comparison it really depends on your needs. If your business requires you to hold multiple calls and conferences, RingCentral is the perfect choice as Vonage still has limitations.
This, however, does not mean Vonage has nothing to offer. According to various Vonage reviews, even with sets of limitations when compared to RingCentral, Vonage Business is still their preferred cloud communication solution due to the fact that Vonage comes with an integrated mobile application that can be used on personal devices by businesses along with their employees which gives them the ability to bring their office matters wherever they go and also the ability to consolidate various message receipts from different mobile phones, tablets, computers, even desktops for easy handling and management – something that RingCentral does not offer.